Global Report

Country Updates

low impact

Barbados - 24-Feb

Barbados’ post advises that the government has extended until Feb. 28 measures to minimize spread of COVID-19. Some airlines have reduced their services and/or canceled flights. This reduced transportation capacity may lead to delays in both inbound and outbound mail.

Greece - 12-Feb

In Greece, the government has announced new lockdown measures in the Attica region due to increasing COVID-19 cases. These measures could be applied to other regions in the coming days. There will be a direct impact on all postal operations.

Samoa - 16-Feb

In Samoa, the government has extended a state of emergency until March 13 due to the COVID-19 pandemic. All inbound mail is subject to a three-day quarantine upon arrival. Also expect delays in delivery of mail.

South Africa - 18-Jan

South African Post Office advises that the government has extended a lockdown until Feb. 15. It will not be possible to meet delivery standards for all mail classes. A force majeure continues.

medium impact

Hong Kong - 18-Feb

Hongkong Post advises that the measures taken to limit the spread of COVID-19 have been lifted and the case of force majeure previously announced has ended as of Feb. 18.

Brazil - 17-Feb

A 70% decrease in passenger flights coupled with increased volumes to Brazil have caused massive increases in the transport rates, as well as delays in transport.

The lack of airlift from major hubs to Brazil caused by the COVID crisis has resulted in most of the volume from US being funneled through Miami. These additional volumes have created a bottleneck in Miami for the limited transport that is available.

Please be advised that there may be delays of up to 14 days in Miami.
In addition, this week is Carnival in Brazil. As such, all clearances and deliveries will be additionally delayed.

Canada - 27-Jan

Canada Post announced that due to an increase of confirmed COVID-19 cases resulting in staff shortages, one shift has been temporarily closed at their Gateway East processing plant. As a result, disruption to normal operations and reduced processing capacity and clearance within customs operations for both inbound and outbound mail items are to be expected.

South Korea - 05-Jan

South Korea’s post advises that several cases of COVID-19 have been confirmed among the workforce of the Seoul office of exchange. As staff shortages are expected during the coming weeks, there will be delays in processing and delivery of all mail items.

Thailand - 28-Dec

Thailand’s post advises that the government has taken special measures to combat increasing COVID-19 cases, including a lockdown of Samut Sakhon province. There is limited access to affected areas and expect delays in handling and delivery for all types of international postal services.

high impact

All Services Temporarily Suspended Due to Covid-19 Outbreak - 24-Feb

Angola, Botswana, Brunei, Chad, Cuba, Curacao, Eritrea, Eswatini (Swaziland), French Guiana, French Polynesia Guadeloupe, Laos, Lesotho, Martinique, Mauritius, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon), Seychelles, St Marten, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Western Samoa, Yemen

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.