Global Report

Country Updates

low impact

South Africa - 18-Jan

South African Post Office advises that the government has extended a lockdown until Feb. 15. It will not be possible to meet delivery standards for all mail classes. A force majeure continues.

Israel - 18-Jan

Israel’s post advises that a general lockdown in the country has been extended in response to an increase in COVID-19 cases. These measures will affect processing and delivery of all types of outbound and inbound mail and will impact quality of service.

Slovakia - 05-Jan

Slovakia advises that the government has extended a general lockdown until January 24th in response to a significant number of new COVID-19 infections. There will be impacts to collection and delivery of domestic and international mail.

Greece - 29-Dec

Greece’s post advises that the government has extended a nationwide lockdown through the end of January in response to the COVID-19 pandemic. There will be impacts on collection and delivery of domestic and international mail.

Mexico - 11-Nov

Mexico’s post advises that due to government measures to combat the coronavirus, the Mexican customs authority will be operating with a reduced workforce until January 2021. As a result, delays are to be expected in the delivery of shipments.

medium impact

Morocco - 8-Jan

Morocco’s post advises that flooding in several regions of the country has caused delays in mail transportation and delivery.

South Korea - 05-Jan

South Korea’s post advises that several cases of COVID-19 have been confirmed among the workforce of the Seoul office of exchange. As staff shortages are expected during the coming weeks, there will be delays in processing and delivery of all mail items.

Thailand - 28-Dec

Thailand’s post advises that the government has taken special measures to combat increasing COVID-19 cases, including a lockdown of Samut Sakhon province. There is limited access to affected areas and expect delays in handling and delivery for all types of international postal services.

Hong Kong - 03-Dec

Hongkong Post advises that the government has announced special work arrangements, effective Dec. 1, 2020, in order to limit the spread of the COVID-19 virus. As a result, the processing of all inbound and outbound mail will be affected until further notice.

high impact

All Services Temporarily Suspended Due to Covid-19 Outbreak - 20-Jan

Angola, Brunei, Central African Republic, Chad, Cuba, Curacao, Republic of the Congo, French Guiana, Guadeloupe, Laos, Liberia, Martinique, Mauritius, Reunion (Bourbon), Saint Pierre and Miquelon (Miquelon), Seychelles, Sierra Leone, St Marten, South Sudan, Tajikistan, Timor-Leste, Turkmenistan, Western Samoa, Yemen

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.