Global Report

Country Updates

low impact

Italy - 01-Jan

Poste Italiane and SwissPost have advised, from 1 January 2020 the municipality of Campione d’Italia will be included in the EU customs territory, and excluded from the Swiss customs territory. All postal items addressed to Campione d’Italia from 1 January 2020, will be processed and delivered by Post Italiane. Any items addressed to Campione d’Italia using the Swiss postcode will be handled as a ‘missent’ item, and may therefore be subject to delay.

Iceland - 06-Jan

Due to severe weather in Reykjavik, flights have been cancelled or severely delayed. This will cause delays to mail of at least 24 hours.

medium impact

Brazil - 15-Jan

Brazil Post has informed us that due to significant increases in inbound volumes of mail, which were 56% higher in December, 2019 over the same period in 2018, delays are to be expected. This issue should be solved by the second half of February.

Canada - 22-Jan

Parts of Newfoundland and Labrador may experience delays in mail delivery due to inclement weather.

Indonesia - 07-Jan

Indonesia Post has announced that heavy rains in the regions of Jakarta and West Java have led to floods, which rendered all major roads in those areas inaccessible. Delays are therefore to be expected in the processing and delivery of all mail.

high impact

Philippines - 22-Jan

Severe ash-fall following the eruption of the Taal volcano is affecting the areas of Batangas, Laguna and Tagaytay City in the province of Cavite. As a result, some international flights were cancelled last week, delaying the processing of international mail.

European Services - 22-Jan

The impact of bad weather has reduced, and normal scheduled channel crossings have resumed this week. However, the continuing strike in France, and bad weather in parts of Central Europe, are still contributing to delays to many European countries.

Australia - 06-Jan

New South Wales in Australia has been affected by bushfires. Severe conditions impact the deliveries in various regions.

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

UAE, Bahrain

6-Jun 2017: According to reports, in accordance with the declaration issued by the United Arab Emirates and Bahrain are cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.


Due to civil unrest in Libya, all mail services have been suspended until further notice.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.