Global Report

Country Updates

low impact

Iceland - 23-Jan

Due to another storm, international flights to/from Iceland have again been cancelled on 23, January. Domestic flights to the north of the country are also cancelled. As a result, delays due to weather conditions and mail build-up can be expected.

Indonesia - 29-Jan

Indonesia Post has announced that the customs clearance process is expected to be delayed as result of changes to the De Minimis Exemption on shipments imported into Indonesia, effective from 30 January 2020 when the De Minimis Threshold will be reduced.

As a result, delays are to be expected in the processing and delivery of letter-post, parcel-post and EMS items containing goods.

medium impact

Macao-China - 29-Jan

Macao Post has advised that all civil servants will be exempt from working on 30 and 31 January, 2020, in an effort to minimize the spread of the novel Coronavirus. Macao Post is suspending all postal services for these two days.

France - 27-Jan

Due to severe weather conditions in relation to Storm Gloria, delays in the collection and delivery of all mail and parcels in the south of France are to be expected.

Brazil - 15-Jan

Brazil Post has informed us that due to significant increases in inbound volumes of mail, which were 56% higher in December, 2019 over the same period in 2018, delays are to be expected. This issue should be solved by the second half of February.

Canada - 24-Jan

Canada Post advises that due to heavy snowfall, the city of St. John’s, Newfoundland, has declared a state of emergency. The St. John’s mail processing plant, letter carrier depots and retail offices have been closed since Friday, Jan. 17, and all mail operations in the affected areas is currently suspended.

high impact

China - 28-Jan

Update 1 – The Government are taking measures to prevent the transmission of the novel coronavirus (2019-nCoV) by disinfecting all mails into, or transiting via the Wuhan Mail Centre.

For international mail destined for Hubei Province, China Post will contact the recipient by phone before delivery to ask about their delivery preferences. The mail can then either be stored temporarily at the postal outlet, made available for pick-up from the outlet, delivered to a smart parcel locker or delivered by other non-face-to-face methods. As result of these steps, delays are expected for International inbound mail processing and delivery.

Update 2 – Due to reduced Customs operations over the Chinese New Year period, some gateways into China will not be conducting clearance work for international letters and parcels between 25 – 30 January. As a result, deliveries into China may experience delays during and immediately after this period, due to the possible build-up of mail & parcels waiting to clear customs

Philippines - 22-Jan

Severe ash-fall following the eruption of the Taal volcano is affecting the areas of Batangas, Laguna and Tagaytay City in the province of Cavite. As a result, some international flights were cancelled last week, delaying the processing of international mail.

European Services - 22-Jan

The impact of bad weather has reduced, and normal scheduled channel crossings have resumed this week. However, the continuing strike in France, and bad weather in parts of Central Europe, are still contributing to delays to many European countries.

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

UAE, Bahrain

6-Jun 2017: According to reports, in accordance with the declaration issued by the United Arab Emirates and Bahrain are cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.


Due to civil unrest in Libya, all mail services have been suspended until further notice.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.