Global Report

Country Updates

low impact

Service Resumption After Temporary Suspension - 15-July

Algeria, Antigua and Barbuda, Aruba, Bahamas, Bangladesh, Barbados, Belize, Bosnia and Herzegovina, British Virgin Islands, Egypt, Estonia, Ghana, Guatemala, India, Indonesia, Israel, Jamaica, Kazakhstan, Kuwait, Liechtenstein, Lithuania, Moldova, Montenegro, Morocco, New Caledonia, Nicaragua, Oman, Philippines, Qatar, Saudi Arabia, Senegal, Thailand, Trinidad and Tobago, Tunisia, UAE

medium impact

Delivery delays + Service Disruptions due to COVID-19 Outbreak - 15-July

Armenia, Argentina, Australia, Austria, Belarus, Belgium, Brazil, Bhutan, Bulgaria, Canada, Chile, China, Czech Republic, Cyprus, Denmark, Estonia, France, Finland, Georgia, Germany, Greece, Hong Kong, Hungary, Indonesia, Israel, Italy, Jordan, Japan, Kazakhstan, Latvia, Lithuania, Liechtenstein, Malaysia, Mexico, Monaco, New Zealand, Norway, Oman, Philippines, Poland, Portugal, Russia, Romania, Serbia, Singapore, Slovakia, Spain, South Korea, Sweden, Switzerland, South Korea, Thailand, Turkey, United Kingdom, United States, Vatican, Vietnam.

Mexico - 01-July

The Mexican Customs Authority announced a change to the TMEC import taxes. The following is a summary:
– If items are less than $50, there is no tax.
– If items are $50-$117 and made in the US or Canada, the 17% Global Tax applies.
– If items are $50-$1,000, the 19% General Tax applies.
– If items are over $1,000, the 20% General Tax applies.
UPDATE – Many trade organizations including the Customs Brokers Association and Chambers of Commerce from the USA, Mexico and Canada petitioned Mexico’s Finance Ministry to increase the exemption to $117 and keep the “Global Tax” to 16% for items above the $117 threshold and under $1,000 to better reflect the spirit of the USMCA.

high impact

No Deliveries Due to Covid-19 Outbreak - 15-July

Angola, Argentina, Azerbaijan, Bahrain, Benin, Bermuda, Bolivia, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Chile, Colombia, Democratic Republic of the Congo, Republic of the Congo, Cook Islands, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, Ethiopia, Faroe Island, Gambia, Grenada, Guinea Bissau, Guyana, Haiti, Honduras, Iraq, Ivory Coast, Kenya, Kiribati, Kosovo, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mauritania, Mauritius, Mongolia, Mozambique, Myanmar, Namibia, Nepal, Pakistan, Panama, Papua New Guinea, Paraguay, Peru,  Rwanda, Samoa, Seychelles, Sierra Leone, Solomon Islands, South Africa, South Sudan, Sri Lanka, St. Marten, Suriname, Sudan, Swaziland (Eswtini), Tajikistan, Tanzania, Timor-Leste, Tonga, Turkmenistan, Turks & Caicos, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia , Zimbabwe

Japan - 11-July

Japan Post advises that its postal network has been severely affected by heavy rains and massive flooding. Some post offices have been closed. Some roads are inaccessible, which is delaying delivery of mail and parcels.

China - 08-Feb

China Post advises that it is taking steps to prevent and minimize the spread of the coronavirus. It notes that according to WHO, coronaviruses do not survive for long on objects. The post says it is therefore safe to receive postal items from China without risk of contracting the virus. Measures have nevertheless been implemented to ensure the safety of mail processing and postal staff, including disinfection of postal offices, processing centers and transportation vehicles, and monitoring of postal staff’s physical health.

For all inbound mail, China Post will contact the recipient by telephone in advance about their delivery preferences. All deliveries will be conducted via non-face-to-face methods, therefore, delays should be expected in the processing and delivery of inbound mail, and it may not be possible to provide written proof of delivery.

Some international airlines have suspended flights to mainland China and some border ports in neighboring countries are also temporarily closed. China Post will temporarily store affected transit mail (air and surface) and will transport it to the destination countries when these transport options are once again available. Expect delays in transport and delivery during this period.

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

UAE, Bahrain

6-Jun 2017: According to reports, in accordance with the declaration issued by the United Arab Emirates and Bahrain are cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.


Due to civil unrest in Libya, all mail services have been suspended until further notice.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.