Global Report

Country Updates

low impact

Slovakia - 13-Feb

Following a security incident there was restriction on operations at the International Mail Hub on Thursday, 13 February; as a result, almost all dispatches were delayed. As of February 14th, the mail hub is back to normal but is dealing with double the volume of mail, so delays are still possible.

Poland - 07-Feb

Poland’s post advises that its airmail unit in Warsaw will be moving to a new location Feb. 17-29. Periodic disruptions in international outgoing and incoming mail are possible through March 10.

medium impact

United Kingdom - 2-March

Delays are expected for mail and parcel items sent to some regions of the United Kingdom due to heavy snow and rainfall, which has impacted postal operations since February 18th.

El Salvador - 17-Feb

The airline is temporarily unable to accept mail and parcels for El Salvador, and they are being held pending resumption of service. As a result, delivery delays can be expected.

Brazil - 15-Jan

Brazil Post has informed us that due to significant increases in inbound volumes of mail, which were 56% higher in December, 2019 over the same period in 2018, delays are to be expected. This issue should be solved by the second half of February.

high impact

Italy - 4-March

Precautionary closures have been removed from some of the previously reported municipalities, where postal operations are to resume with the aim to clear backlogs within a couple of weeks.

Precautionary closure still apply to the 11 regions below in order to minimize the spread of the novel coronavirus (Covid-19), and Poste Italiane will continue to store items addressed to the closed areas until they are re-opened.

CASALPUSTERLENGO: 26841 / BERTONICO: 26821. / CASTIGLIONE D’ADDA: 26823. / TERRANOVA DEI PASSERINI: 26827. / CASTELGERUNDO: 26844. / CODOGNO: 26845. / MALEO: 26847. / SAN FIORANO: 26848. / FOMBIO: 26861. / SOMAGLIA: 26867. / VENETO:35030.

China - 08-Feb

China Post advises that it is taking steps to prevent and minimize the spread of the coronavirus. It notes that according to WHO, coronaviruses do not survive for long on objects. The post says it is therefore safe to receive postal items from China without risk of contracting the virus. Measures have nevertheless been implemented to ensure the safety of mail processing and postal staff, including disinfection of postal offices, processing centers and transportation vehicles, and monitoring of postal staff’s physical health.

For all inbound mail, China Post will contact the recipient by telephone in advance about their delivery preferences. All deliveries will be conducted via non-face-to-face methods, therefore, delays should be expected in the processing and delivery of inbound mail, and it may not be possible to provide written proof of delivery.

Some international airlines have suspended flights to mainland China and some border ports in neighboring countries are also temporarily closed. China Post will temporarily store affected transit mail (air and surface) and will transport it to the destination countries when these transport options are once again available. Expect delays in transport and delivery during this period.

Hong Kong - 28-Jan

Hong Kong Post has announced that due to measures taken by the government to reduce the risk of the spread of the Coronavirus (2019-nCoV), all inbound and outbound mail processing are subject to disruption.

Japan - 04-Feb

Japan Post advises that there are serious delays in the handling of outbound mail due to continually rising volumes, particularly in express mail and parcels sent to China. This, coupled with the cancellation of flights between Japan and China, is causing congestion at sorting centers and other facilities.

Mongolia - 31-Jan

Due to the outbreak of the novel coronavirus (2019-nCoV) and its rapid spread, the Mongolian authorities have closed all educational institutions in the region and have strictly prohibited all public activities from 27 January to 2 March. As a result, all inbound and outbound mail processing is likely to face some disruption.

Restricted Service Updates


Due to a carrier embargo, mail delivery to Haiti has been temporarily suspended. New volumes are currently buffered at Amsterdam Airport and will be shipped when a new route is found.

South Sudan

The suppliers have temporary stopped accepting mail to South Sudan. Mail will be held until this matter is resolved, hence delays are to be expected


25-Apr 2019: The U.S. Postal Service has restored mail service to Guatemala. This ends a temporary suspension of most mail services to the country that had been in effect.

5-Mar 2019: Guatemalan Post has advised they are resuming acceptance and processing of inbound letters and packages.

20-Feb 2018:  Correos y Telégrafos is in its final phase to hire additional staff to help clear an ongoing backlog. As a result, international letter-post, parcel-post and EMS services (inbound/outbound) will continue to be disrupted for at least another 4 months. Correos y Telégrafos has asked the designated operators of other countries to hold back any mail destined for Guatemala until further notice.

11-Apr 2017:  The USPS has temporarily suspended mail services to Guatemala until further notice. This will impact the following USPS services; PMEI, PMI, FCMI, FCPIS, IPA, and ISAL. For already deposited items, USPS will endorse them “Mail Service Suspended – Return to Sender” and then place them in the mail stream for return.


2-Nov 2017: Due to political developments in northern Iraq, the government has issued an embargo on flights into the region. It is expected that no deliveries will be possible until the situation is resolved.

UAE, Bahrain

6-Jun 2017: According to reports, in accordance with the declaration issued by the United Arab Emirates and Bahrain are cutting ties with Qatar, the provision of postal services with that member country has, until further notice, been suspended.


Due to civil unrest in Libya, all mail services have been suspended until further notice.


Due to the current exceptional transportation circumstances in the Syrian Arab Republic, all mail and parcel deliveries have been suspended until further notice.


Due to current situations in the Yemen region, all mail services have been suspended until further notice.


The Ukrainian post office, Ukrposhta, has suspended all mail services to Crimea (postcodes 95000-98999), Sevastopol (postcodes 99000-99999), Donetsk and Luhansk Oblast regions until further notice.


Due to the unstable general safety in Somalia, there are no mail services available.